Returns and Reprint Policy
Personalised print is made to order, but we always put a genuine fault right.
We will reprint free of charge if
- The stand arrives damaged or defective.
- The printed artwork does not match the proof you approved.
- The QR code does not scan correctly because of an error on our side.
We may not be able to reprint if
- The error was present in the proof you approved.
- The supplied logo was too low resolution and this was flagged before printing.
- Your Google Review link changed after production.
Postage refunds
Where a postage charge was paid and the order is cancelled before dispatch, the postage is refunded in full to the original payment method.
Reporting a problem
Email hello@printcart.co.uk within 14 days of delivery with your order reference and a photo of the issue.